Lolly Mail Privacy Policy

We’re committed to ensuring that all things are sweet here at Lolly Mail, including your Privacy.

Your Privacy

We understand the importance of your privacy and your concerns about the security of your personal information therefore are committed to ensuring we protect your personal information.

During your contact with us, we may collect personal information that may identify you such as:

  • Your name, address and contact details
  • Information about your dealings with Lolly Mail or anyone else 
(i.e your recipient)
  • Any other information which we may use to promote Lolly Mail goods or services

If you give us information about another person (i.e your recipient of a Lolly Mail gift), you should make sure that you are authorised to give us that information. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with our privacy policy.


We may collect personal information from you when you use our website. This information may be collected when you tell us about yourself by completing an order, subscribing to our newsletter, using our online chat, completing an online form or when you send us an email.

Removing Personal Data

Your data, your choice. At any time should you wish for us to delete your data from any of our systems or specifically from Shopify, please notify us in writing and we will do so within 7 days. Shopify or any 3rd party platform may take up to 14 days to purge the data from their system or application. Thankyou for your patience during this time whilst the data is deleted from the system.

Use of Personal Information

We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events or other products or services that may interest you.

Shopify Data

Lolly Mail is powered by an online e-commerce platform Shopify.

Your data is stored through Shopify’s platform and database. Your data is protected by their firewall.

Shopify is connected with Paypal to ensure you payment method and information is securely transmitted and PCI-DSS compliant. PCI compliance ensures that your credit card information is securely handled by its service providers.

For more information, this can be found on the Shopify’s T&C or privacy statement at

We use cookies...

It is a requirement of purchasing from this website that you allow your browser to accept cookies. In order to help us make a better website and meet your needs, we may use cookies to learn about how you use our website and your interests.

We may record details about any device used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed.